"Safety and security is often viewed as a important cost by most organizations, making it a good candidate for standardization. Both users and their vendors participating in open certification standardization efforts such as Mu Dynamics' new MUSIC program realize that standardization can help control costs, accelerate plant safety or security programs to higher levels, and provide a framework for satisfying increasing regulation and compliance requirements. "

Robert Mick
VP Enterprise Architecture
ARC Advisory Group

Total Cost of Ownership (TCO) and
Return on Investment (ROI) Using the Mu-4000

• Network Operators: Downtime & Churn Costs
• Product Developer: Improving Product Quality Savings (test & certification)
• Watch the Internet Telephony Webcast
• Download & Read the TCO/ROI NSP Partner whitepaper
• Guidelines/Sample Data for Using this Online Calculator (sample data from Network Operators/Product Vendors)

Downtime due to product robustness issues is costly. How costly?

New research and Webcast from Mu Dynamics and NSP Partners presents first-hand data from leading providers and their suppliers to supply the answers using your unique network size.

Input (Guidelines/Sample Data for Using this Online Calculator) Number of residential subscribers:   Average monthly revenue per residential subscriber: $ Number of business subscribers:   Average monthly revenue per business subscriber: $ Incremental residential subscriber churn due to downtime:   % Resulting cost from monthly residential subscriber churn: $ Incremental business subscriber churn due to downtime:   % Resulting cost from monthly business subscriber churn: $   Result Hourly revenue loss for residential services: $ Hourly revenue loss for business services: $ Cost of churn from residential subscribers: $ Cost of churn from business subscribers: $     The proactive use of the Mu-4000 analyzer appliance increases financial benefits underlying your unique ROI analysis and optimizes your Total Cost of Ownership (TCO) by minimizing downtime and customer churn. The accompanying NSP Partner whitepaper and Internet Telephony Webcast also includes 4 service provider, cable operator and vendor supplier case studies. Consistent in the study findings are these three (3) facts: Network outages in service provider, critical infrastructure, and enterprise networks result in high costs: The Mu-4000 improves service availability through robustness analysis of network elements. Finding and fixing bugs as early as possible in both Enterprise and product vendor development lifecycles is significantly less expensive than in a production network. The Mu-4000 helps both service providers and network equipment manufacturers find robustness weaknesses, vulnerabilities and response time problems before products and services are deployed in production. Input (Guidelines/Sample Data for Using this Online Calculator) Test engineer's base salary: (not including benefits and other loading) $ Average total hours spent by Service Provider or Developer test engineer to find and report bug:   Total number of bugs in the release (e.g., service rollout):   Percentage of total protocol-related bugs:   %   Result Savings per protocol bug found during Test and Certification stage vs finding bugs after deployment in a production network: $