Solutions Overview 
Mu Dynamics proactively eliminates the high cost of service,
application and network downtime. Mu’s
solution automates a systematic and repeatable process that identifies
hard-to-detect sources of potential downtime within IP services, applications,
and underlying networks. The
award-winning Mu solution is deployed at more than 100 locations, primarily at
leading global service providers, cable operators and network product vendors.
Mu helps network operators and their vendors eliminate
downtime and reduce customer churn through proactive service assurance. Operators leverage Mu’s automation throughout
their respective product and service deployment lifecycles. Product vendor suppliers to network operators
also depend on Mu to build higher quality products throughout their software
development lifecycle (SDLC).
Two Major Perspectives:
The Mu Advantages:
Related Solutions Content:
Network Operators: Improve Reliability, Availability and Security
Network operators, including service providers, cable
operators, critical infrastructure operators and government agencies, are
constantly striving to reduce system downtime. Network operators want to
implement complex IP infrastructures resilient enough to sustain high quality
of experience (QoE) for VoIP, IPTV and even IMS architectures. However, the increasing complexity of NGN
applications and operator networks transition from proprietary to IP
infrastructure. The increased complexity
of the applications, services and infrastructure rapidly outpaces existing
resources' ability to sufficiently ensure highest quality reliability,
availability and security throughout the end-end network.
Leading network operators use Mu’s solution to achieve these
goals by automating the service assurance process of locating application
weaknesses before they result in service quality issues that cause significant reduce
revenue loss and customer churn. Mu’s
solution takes a distinct approach of proactively assessing application issues
including buffer overflows, resource exhaustion, Denial of Service (DoS)
exposures, CPU spikes, etc. Mu helps
maximize network uptime, and minimize service disruptions.
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Product Vendors: Enhance Product Quality
Product Vendors, including NGN network product vendors,
strive to ensure their applications and products meet or exceed the quality
levels required to ensure their network operator customers do not suffer
unexpected application disruptions and downtime. NSP Partners and NIST both noted that IT
product vendor development teams are increasingly overloaded with the growing product
complexity. NIST research notes that
proactively finding and fixing bugs is critical for vendors of IT products,
because the sooner bugs are discovered in the product-development cycle, the
less costly they are to fix. The report
and interactive TCO/ROI calculator detail a 10x savings metric through hands-on
use of Mu.
Product vendors now use Mu’s solution to extend their
ability to increase the quality of their complex products without slowing down
the product development process. Mu’s
solution methodically identifies and fixes bugs early in the development life
cycle, and provides vendors with an automation framework for easy integration
into existing processes. The result is
much fewer field fire drills and product delays caused by quality issues. Vendors achieve significantly higher test
coverage and a much reduced cost of product maintenance and support. Furthermore, Mu enables vendors to show
quality commitment to their customers via a repeatable process and tangible
metrics.
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Additional Solutions Resources
Customer Use Cases
Find out how customers worldwide are using the Mu solutions.
TCO/ROI Calculator and Whitepaper
Enter your unique operator or product developer stats to learn more about reducing customer churn, improving product quality and application/service uptime.
Whitepaper and Collateral Library
Details on Mu's solutions and technologies.
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